Dinners on the Porch
Cancellation and Refund Policy
We'll send you an email 2-3 weeks before
each Dinner to remind you of the next date. If you need to
cancel, we
request you do so no later than noon, 8 days before the Dinner so
someone on the waiting list can be contacted. Alternately, you're
welcome to let someone else use your Seat(s) at a given Dinner.
For cancellations received more than a week in advance, we will refund
your
payment less a $5 per Seat charge to
cover processing fees. If you must cancel less than one week before a specific
Dinner,
we'll make every effort to contact someone on the waiting list.
We have a single limited seating for Dinner and our Chefs make precise
purchases and preparations the week in advance, SO if we
are unable to fill your seat from the waiting list we will
unfortunately have to consider your Seat(s) for
that Dinner 'used' and can't provide a refund. What about Refunds for
Full Season Purchasers?
If
you are unable to use all of your Dinner
credits by the end of 2008, we'll simply refund the pro-rated amount
for the unused portion. If you move away or need to cancel the
entire Season for any other reason, we'll refund the remaining Dinners
of 2008 (subject to the cancellation policy above if less than a
week before the next Dinner). There
is no service charge for Full Season purchasers who require partial
refunds at the end of 2008.
The fine print: - We reserve the right to discontinue the Dinners, or your reservation, for any reason at all provided we refund you the unused Dinner credits -
All communication about reservations (reminders, changes) will be sent
via email to/from Reservations@ElodieFarms.com
so make sure this is acceptable
to you since we can't handle the volume of reservations inquiries via
phone.
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